Floorsonly.com carries a wide variety of flooring products. Shipping rates vary depending on product selected, destination and square footage needed.  Floorsonly.com has designed a state of the art shopping cart that calculates freight rates based on your specific order.  Whether you are shopping for Hardwood, Laminate, Luxury Vinyl Tile, Ceramics or Stones, our shopping cart will calculate freight charges based on the shipping class and destination of your material.

Please note: Minimum freight charges will apply to orders that do not meet the freight carriers minimum weight requirements.  This varies from product to product.

THE SHIPPING PROCESS

Once your order is placed, our purchasing agents begin processing it immediately.  We work very efficiently to provide our customers with a quick turn around time.  You can expect an email from us that will provide you with the most up-to-date information.  This email will also contain an invoice that shows exactly what you ordered.  It is imperative that you review this invoice carefully and verify that it is correct in its entirety.  If you notice any discrepancies, please contact us immediately so that we can make the proper arrangements to rectify any error.  If we are not contacted within 24 hours from the time the confirmation is sent, your order is considered to be correct and ready to ship.

WHAT TO EXPECT AT DELIVERY

In order to keep freight costs down, all of our shipments are curbside delivered.  The freight company will not bring the material into your house or garage.  You should be prepared to help offload your material on the day of your delivery.  If you require services such as in-house service, you will need to make arrangements with the FloorsOnly staff prior to shipment of your material.  Extra charges for special services will be applied.  Please keep in mind that cartons of Hardwood, Laminate and tile are extremely heavy, and can weigh anywhere from 35 lbs to 55 lbs per carton.  We do include lift gate service on orders over 1000 lbs or approximately 30 cartons or more.  Please keep in mind that most deliveries come on very large semi-trucks that need to have access to your job site.  If your location can not accommodate these types of trucks, special arrangements will need to be made to pick up your order from their nearest dock.  In most cases, the freight company will work with you and provide options regarding this type of scenario.  Any special arrangements need to be made with the freight company and not FloorsOnly.  We are unable to refund any freight charges, as this is prepaid to the freight company once your material departs.